Personalised hearing support: Bellbird Hearing

In our increasingly noisy world, maintaining good hearing health is crucial for overall wellbeing and quality of life.

Yet, many people overlook the gradual deterioration of their hearing until it becomes a significant issue. As hearing technology rapidly improves through artificial intelligence and wireless connectivity, there has never been a better time to take a proactive approach to protecting this precious sense.

Bellbird Hearing are locally-owned clinics based in Timaru and Christchurch, with a focus on providing personalised service and ongoing support to ensure that clients receive the best possible care for their hearing needs.

Established in September 2020, Bellbird Hearing stands out as an independent clinic, while most clinics are owned by a manufacturer. This independence allows the clinic to offer a tailored approach, providing solutions that are specifically suited to each individual’s unique hearing needs rather than being limited to a single product line.

As Juliet Marsden, leading audiologist and clinic manager at the Timaru branch, explains, “We can access any manufacturer, so we can tailor the solution to the individual.” This is especially important because no two ears are alike – hearing abilities and personal preferences can vary enormously.

One of the hallmarks of Bellbird Hearing’s approach is their commitment to ongoing client support. “We regularly get in touch with our clients to encourage them to come back for an appointment, so that we can adjust their hearing aids and make sure everything’s going well,” says audiologist Caroline Smales.

This approach ensures that clients receive the necessary adjustments and software updates, ensuring their hearing aids remain optimal for their changing needs and lifestyles over time.
Beyond hearing aid services, Bellbird Hearing holds a comprehensive range of offerings, including ear wax removal services provided by a qualified ear nurse and specialised tinnitus assessments conducted by an experienced audiologist.

What sets Bellbird Hearing apart is their commitment to leveraging the latest technological advancements in the field. Caroline explains, “Hearing aids these days have AI in them, so they learn how you’re using them and adapt.” With features such as deep neural networks, bluetooth connectivity, and rechargeable batteries, the clinic connects clients to state-of-the-art solutions. Just like smartphones, modern hearing aids can be updated to take advantage of new breakthroughs.

Image (L-R): Anna Cleary (ear nurse), Caroline Smales (audiologist), Jan Blair (administrator) and Rachel Keenan (administrator).

Experience the difference personalised care can make and prioritise your hearing health with Bellbird Hearing. Both clinics at 240 Ilam Road, Christchurch (03 351 1172) and 245 Otipua Road, Timaru (03 683 1545) are easy to find, and have ample parking. With free hearing tests available, it is easy to take that first step towards better hearing.

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