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Customer needs first: Luke Piper EBI Business Improvement Specialists

Qantas is to pay a $100M fine, plus $20M to customers to settle a ‘ghost’ flights case. Qantas ‘admitted misleading consumers’ by advertising seats on tens of thousands of non-existent or cancelled flights. The airline maintains the cancellations were due to post-Covid-19 demand, and IT issues, and not due to games to secure […]

Distinctive Denim

CURATED BY NINA TUCKER Take ‘jeans and a nice top’ to a new level with the latest offerings in denim from local and international designers. In fact, make it the whole look. From denim trench coats to dresses, maxi skirts and shackets, the styles this season are influenced by different times of the […]

Beef Bourguignon

A classic French stew, the secret to a good Beef Bourguignon (also called Beef Burgundy), is a rich red wine marinade, homemade beef stock, and a slow braise. This recipe takes time, but is worth the effort. Prep: 40 minutes Cook: 2 Hours 30 minutes Marinate: 1 day Serves 5 INGREDIENTS • BEEF […]